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Docs: Add "Gather info" section to REPORTING-BUGS.

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Add a sub-heading, and emphasize reproducibility.

Suggest taking a picture of the oops message.  (Did no one have cameras
in 2006?)

Signed-off-by: Sarah Sharp <sarah.a.sharp@linux.intel.com>
This commit is contained in:
Sarah Sharp 2013-04-13 19:11:26 -07:00
parent d60418bce5
commit 7883a250fe
1 changed files with 14 additions and 12 deletions
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26
REPORTING-BUGS
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@ -44,22 +44,24 @@ http://www.tux.org/lkml/).
[Some of this is taken from Frohwalt Egerer's original linux-kernel FAQ]
What follows is a suggested procedure for reporting Linux bugs. You aren't
obliged to use the bug reporting format, it is provided as a guide to the
kind of information that can be useful to developers - no more.
Gather information
------------------
If the failure includes an "OOPS:" type message in your log or on screen
please read "Documentation/oops-tracing.txt" before posting your bug
report. This explains what you should do with the "Oops" information to
make it useful to the recipient.
The most important information in a bug report is how to reproduce the
bug. This includes system information, and (most importantly)
step-by-step instructions for how a user can trigger the bug.
If it occurs repeatably try and describe how to recreate it. That is worth
even more than the oops itself.
If the failure includes an "OOPS:", take a picture of the screen, capture
a netconsole trace, or type the message from your screen into the bug
report. Please read "Documentation/oops-tracing.txt" before posting your
bug report. This explains what you should do with the "Oops" information
to make it useful to the recipient.
This is a suggested format for a bug report sent to the Linux kernel mailing
list. Having a standardized bug report form makes it easier for you not to
This is a suggested format for a bug report sent via email or bugzilla.
Having a standardized bug report form makes it easier for you not to
overlook things, and easier for the developers to find the pieces of
information they're really interested in. Don't feel you have to follow it.
information they're really interested in. If some information is not
relevant to your bug, feel free to exclude it.
First run the ver_linux script included as scripts/ver_linux, which
reports the version of some important subsystems. Run this script with